Policy page template
A company policy in plain Markdown – a TL;DR, limits in a table, how to claim, the rules, how to ask for an exception, and a dated change log.
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Onboarding guide template
A first-week onboarding checklist in plain Markdown – what to do before day one, accounts on day one, the product on days two and three, a first task, and the people to meet.
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What it looks like published
Your first week at Fernhill
For: new team members · Owner: People Ops · Last reviewed: 1 October 2026
TL;DR: Day one is accounts and people. By Friday you finish one small real task and present it at the team demo. Tick each item, or ask your buddy.
Before day one
- Sign the contract and send your bank details to payroll
- Choose a laptop (MacBook Air or ThinkPad X1). IT sends it to your home.
- Read Fernhill handbook – start here
Day 1 – accounts and people
- Sign in with your Google account and turn on two-step sign-in
- Join Slack: #general, #it-help and your team channel
- Connect your agent (Claude, ChatGPT or Cursor) to Display
- Lunch with your onboarding buddy
Days 2–3 – the product
- Watch the 20-minute product tour with a customer success manager
- Read the last three Weekly growth reports
- Sit in on two customer calls
Days 4–5 – your first task
- Pick one starter task from your team's board
- Write up what you changed as a short doc in your team's folder
- Present it at the Friday demo (five minutes)
People to meet
| Who | Role | Why |
|---|---|---|
| Mette K. | Head of People | Payroll, leave, questions about this guide |
| Tomas R. | CTO | How the product is built |
| Priya V. | Head of Customer Success | Who our customers are |
| Your buddy | Same team | Everything else |
Source – onboarding-guide.md
# Your first week at Fernhill
**For:** new team members · **Owner:** People Ops · **Last reviewed:** 1 October 2026
> **TL;DR:** Day one is accounts and people. By Friday you finish one small real task and present it at the team demo. Tick each item, or ask your buddy.
## Before day one
- [ ] Sign the contract and send your bank details to payroll
- [ ] Choose a laptop (MacBook Air or ThinkPad X1). IT sends it to your home.
- [ ] Read *Fernhill handbook – start here*
## Day 1 – accounts and people
- [ ] Sign in with your Google account and turn on two-step sign-in
- [ ] Join Slack: #general, #it-help and your team channel
- [ ] Connect your agent (Claude, ChatGPT or Cursor) to Display
- [ ] Lunch with your onboarding buddy
## Days 2–3 – the product
- [ ] Watch the 20-minute product tour with a customer success manager
- [ ] Read the last three *Weekly growth* reports
- [ ] Sit in on two customer calls
## Days 4–5 – your first task
- [ ] Pick one starter task from your team's board
- [ ] Write up what you changed as a short doc in your team's folder
- [ ] Present it at the Friday demo (five minutes)
## People to meet
| Who | Role | Why |
|---|---|---|
| Mette K. | Head of People | Payroll, leave, questions about this guide |
| Tomas R. | CTO | How the product is built |
| Priya V. | Head of Customer Success | Who our customers are |
| Your buddy | Same team | Everything else |
What this template is for
A first week that a new person can follow without a meeting for every step. Each day has a short checklist, the week ends with one small real task, and a table names the people to meet and why.
How teams use it
- One guide for every new person. Make a copy for each new team member and share it with them on day one.
- Real names, real tools. The checklist names the accounts and channels you really use, so nothing needs a follow-up question.
- Better after each hire. Ask each new person to edit the guide at the end of their first week.
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